Members Health Plan - Aetna

Members Health Plan - Aetna

Benefits and Claims:     1-866-603-9961
Aetna One Advocate:    1-833-982-7368
Billing Department:       1-833-MewaNow, option 5
Carrier website:             
Member Portal:              Aetna.com - use your Member ID number to register.

Detailed Plan Summaries - SBC's::

Plan Summaries, SBC's and Plan Documents - click here

Member Services:

Aetna Care Advocate team member at 1-833-982-7368.  
Aetna’s suite of programs and tools:

  • Aetna One Advocate (A1A)
  • Member Engagement Platform
  • Teladoc – Telemedicine
  • Informed Health Line
  • Member website
  • Member mobile experience


Find a doctor or hospital in your network:  Click Here


  • Aetna  Open Access Select:
    (Plans F, H, J, K, O, S, T, U, V, W)
  1. Enter Zip Code
  2. Go to 2nd section: Aetna Standard Plans
  3. 7th selection down:  Aetna Select (Open Access)


  • Aetna Choice® POS II Open Access:
    (Plans A, B, D, G, L, P, R)
  1. Enter Zip Code
  2. Go to 3rd section: Aetna Open Access Plans
  3. 1st selection down:  Aetna Choice POS II


  • Aetna Whole Health -  NJ Aetna Select Multi-Tier:
    (Plans M, N, X, Y, Z)
  1. Enter Zip Code
  2. Go to 1st section: Aetnaa Whole Health Plans
  3. NJ) Aetna Whole Health℠- New Jersey- Aetna Select Multi - Tier


 1-833-MewaNow, option 5


Regular Mail:
APEMT/Members Health Plan NJ
P.O. Box 412491
Boston, MA 02241-2491


Overnight Mail: 
Bank of America Lockbox
APEMT/Members Health Plan NJ
Lockbox# 412491    MA5-527-02-07
2 Morrissey Blvd. 
Dorchester,MA 02125





Aetna Life Insurance Co
P.O. Box 981106
El Paso, TX  79998-1108

Association Eligibility:

Association Requirements:

I. Employers Assocation of NJ. - visit EANJ


II.  Physicians and Medical Practices must provide documentation that they are members of one of the following organizations:

  • Medical Society of New Jersey
  • CentraState Medical Center
  • IPA of North Jersey
  • Trinitas Hospital Medical Staff
  • Mountainside IPA
  • Northwest Physician Organization
  • Medical & Dental Staff of Hackensack MeridianHealth. 


III.  Employer Groups with an industry classification related to the Medical field are eligible through the following organization: 

  • Medical Society of NJ & Corp Partner Program for non-physician and D.O. groups.  Click here

IV.  Biotechnology or pharmaceutical research and development, manufacturing, diagnostics, drug discovery and technology transfer companies must be a member of the following organization:

  • BioNJ.   Click here to learn more about BioNJ Membership


V.  Employer Groups that enroll in one of the “Aetna Whole Health Plans” (M,N,X,Y,Z) AND are eligible through one of the following Chambers of Commerce:

  • Greater Monmouth Chamber of Commerce;
  • Howell Chamber of Commerce;
  • Jackson Township Chamber of Commerce
  • NJ Chamber of Commerce

Eligibility & Underwriting:: 

Refer to the Underwriting Guidelines located on the Members Health Plan NJ website to confirm eligibility requirements at:  MembershealthplanNJ.com.

Aetna Whole Health Hospital Map
2020 - Whole Health Hosp Map.pdf
Adobe Acrobat document [1.4 MB]

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