Preparing Your Employees For Change:
Here are few steps to take in order to prepare you and your employees for a seamless transition to the new insurance health plan with the same carrier:
- Notify your employees that the health plan will be changing.
- Notfy them of the effective date.
- Provide plan summary, network name and carrier information. ie. website
- Since you are staying with the same carrier, continue to use your current ID card until the new one arrives.
If you are changing carriers,
- Notify your employees that the health plan and carrier will be changing.
- Notfy them of the effective date.
- Provide plan summary, network name and carrier information. ie. website
Additional Steps:
- Make sure employees fill prescriptions for the upcoming next month.
- Advise employees to inform their healthcare providers of the new insurance.
- If an employee has a pre-authorization for a procedure, the employee will need the new carrier to pre-authorize the procedure. Notify your doctor of the pending change so the procedure can pre-authorized by the new insurance carrier.
- Once you have your Group # or Individual ID #, you can contact Member Services at the insurance carrier for Member Service questions.
- Once your policy is approved ID cards take 10-12 business days by mail. It is recommended to access your new online Member Service portal to print off temporary ID cards online.
Need assistance?
For questions, quotes and enrollment assistance, call 732-333-1976 or chris@kbenefits.com
Print